top of page

Refunds and Returns

All the Details

  • No refunds will be issued.

  • From the purchase date, customers have 30 days to return their appliance(s) for store credit.

  • Delivery Fees, stove gas lines, dryer gas lines, dryer vent tubes, dryer steam kits, front load stacking kits, rubber and metal washer fill hoses, refrigerator water lines, dishwasher water lines, and other appliance installation connections purchased are not eligible for store credit.

  • A 10% Restock Fee will be applied to all eligible store credits.

  • Return transactions needing Moore Appliance 4 Less vehicles to complete the process will have additional charges applied.  

  • All appliances being returned by the customer must be transported upright.

  •  Appliances presented to Appliance Near Me on their side, back, upside down, or otherwise not upright will not be accepted by and any return and/or refund eligibility of those appliances will be denied. 

  • Upon receipt of eligible appliances, each appliance must be in the exact cosmetic condition as it was at sale e.g. packaging, wrapping, boxed components, etc. 

  • Store Credits will be valid for 90 days from the issue date and will expire thereafter.

Warranties

Our Policy

At Moore Appliance 4 Less (MA4L), we take pride in the quality of our appliances and are committed to providing our customers with the best possible service. That's why we offer a warranty policy that ensures you are protected against any defects in materials or workmanship.

Our warranty policy covers all products purchased from MA4L, and it includes the following terms and conditions:

  • 1-Year In-House Warranty: All of our appliances come with a 1-year in-house warranty that covers any defects in materials and workmanship. If your appliance fails due to a manufacturing defect within one year of purchase, we will repair or replace the appliance at no charge to you.

  • Manufacturer Warranty: Many of our appliances come with a manufacturer warranty. If your appliance is covered by a manufacturer warranty, we will help you file a claim with the manufacturer and facilitate the repair or replacement process.

Please note that our warranty policy does not cover damage caused by misuse, neglect, or improper installation of the appliance. If we determine that the damage is not covered by our warranty, we will provide you with an estimate for repair or replacement.

HOW TO FILE A CLAIM If you need to file a warranty claim, please contact our customer service team at rob@mooreappliance4less.com. We will be happy to assist you and help you determine the best course of action. We may ask you to provide photos or other evidence of the defect or damage to help us assess the situation.

At MA4L, we are dedicated to providing our customers with quality products and outstanding service. If you have any questions or concerns about our warranty policy, please don't hesitate to contact us.

Shipping and Delivery

What You Need to Know

At Moore Appliance 4 Less (MA4L), we strive to provide our customers with a seamless and convenient delivery experience. Here's our delivery policy:

DELIVERY OPTIONS We offer two delivery options for our customers:

  • Standard Delivery: Our standard delivery includes curbside delivery, meaning we will deliver your appliance to your curbside or driveway. We'll call you to schedule a delivery time, and you'll need to be present to receive the appliance.

  • Premium Delivery: Our premium delivery includes inside delivery, meaning we will bring your appliance inside your home, unpack it, and remove the packaging. We'll call you to schedule a delivery time, and you'll need to be present to receive the appliance.

DELIVERY FEES Delivery fees vary depending on your location and the size of your appliance. We offer free standard delivery on all orders over $500 within a 15-mile radius of our store. For orders outside of this radius, we charge a flat rate delivery fee based on the distance and size of the appliance.

For premium delivery, we charge an additional fee that varies depending on the size of the appliance and the level of service required.

DELIVERY TIMEFRAME We strive to deliver your appliance as quickly as possible. Our standard delivery time frame is 3-5 business days, but it may vary depending on your location and the availability of the appliance.

For premium delivery, we will work with you to schedule a delivery time that is convenient for you.

DELIVERY PROCESS Here's what you can expect from our delivery process:

  • We'll call you to schedule delivery and confirm your address.

  • On the day of delivery, we'll call you 30 minutes before arrival to let you know we're on our way.

  • For standard delivery, we'll deliver your appliance to your curbside or driveway. For premium delivery, we'll bring your appliance inside your home, unpack it, and remove the packaging.

  • We'll ask you to inspect the appliance and sign off on the delivery.

If you have any questions or concerns about our delivery policy, please don't hesitate to contact us. We're here to help!

bottom of page